Reviews & Testimonials

Krause Toyota is the very BEST dealership there is, hands down. We have purchased our last two new Camrys from Krause, and they have always given us a "fair shake". Having done our "homework" beforehand, we have found that Krause just can't be beat. Servicing is a breeze. They usually take our car in within 5 minutes, and waiting in their beautiful waiting room is pleasant, with complementary coffee, tea, etc. I think the biggest plus is that they are HONEST. Something you don't find many places anymore. I'd give them more than 5 stars if I could!

Just had a set of four Michelin tires put on my Tacoma. These had been recommended by Mike, the Assistant Service Manager. Admittedly, this is a rather standard and straightforward job, but as always, it was carried out seamlessly and perfectly right from the start. I couldn't be happier with the professionalism, the respect, and the personal attention I was shown. This has always been my experience when dealing with Krause Toyota Service Department. I would never go anywhere else!

Serviced my Camry today and am 100% satisfied from the minute I walked in the door. Customer service was fantastic! Will be returning. Update:! Dec 2023 Bought my second Camry at Krause and like the first time I am happy with my buy… Cliff and every single person in this dealership are always friendly and great. Cliff made sure to take his time to show me the car and answered all my questions.

I had a great experience buying with Jim and financing with Jason. Great communication, no high-pressure sales tactics, and individual attention. I'm also looking forward to returning to Krause's service department with Sandy and Mike. I bought from and serviced through Ciocca for my last car and had the total opposite experience of everything Krause offers. I am SO GLAD I was able to come back to Krause. They will have my business from now on.

We took our 2016 Camry to Krause for a "check up" and State Inspection. We also had a persistent maintenance light keep coming on. The Service Dept. at Krause scheduled us in a timely fashion. I had feared it would turn into a large project. They quickly resolved the issues, offered us a coupon discount and were very helpful and friendly. I could not be more pleased.

Cliff was very knowledgeable about the car and helpful in showing us it’s features. It was a used car, Krause Toyota did a thorough job of inspecting the car, and did over a thousand four hundred dollars worth of repairs to it, after we said we would take it and put a down payment on it.

Worked with Jim at Krause to purchase a 2024 Grand Highlander. He was very clear to explain timeline for production and discussing costs, etc. Once it was in production, they called to let me know color (got my 2nd choice, which is beautiful) and all the features I had ordered. Jim did a great job setting expectations. Picked my vehicle up this week and I love it. All employees were helpful and knowledgeable. Would recommend Krause as they did an outstanding job.

I had a great experience buying my car in Krause. I appreciate the patience, and expertise they offer. The sales associate and other team members are amazing!

I don't know what the heck you are sending me an email thanking me for "servicing my Sienna with you", when 1. I don't have a Sienna. 2. I don't live in PA. I live in KY. 3. I've never stepped foot on a Toyota dealership. I don't know how you got my email address, but it's obvious I've been hacked it would seem. SMH. I don't know who you're dealing with there. smh

Once again I experienced terrific customer service today while at the Service Department! Thank you!

I had a great experience

The Staff were friendly, courteous and knowledgeable. My vehicle was serviced and ready in a timely manner. It is a pleasure to deal with the Krause service department staff.

We purchased a RAV/4 Prime from Ryan at Krause. Very happy with Ryan and Krause.

I came in looking for a car. Blake showed me models available, was able to answer most of my questions, and offered a decent deal. Tara walked me through the financial aspect of the transaction. And I left the dealership with a new car within two hours. I've been back once so far for a regular maintenance. And this experience was positive. I recommend this dealership and the professionals working there.

I had worked with a few dealers before seeing the Sienna I wanted from this location. After a quick phone call and test drive I bought the car and had it home within hours. Ryan was great to work with, no pressure and incredibly friendly. He was able to answer all of my questions with confidence, as well as help me adjust to the new car settings before I hit the road.

Went to Krause to get an extension on my factory warranty. Did what they asked and was told a payable fee was required to inspect the vehicle. I gladly paid the fee. The finance person came back and told me they would not warranty the car further even though The Highlander only had 12.8k miles on it . Wasted my time and gave me no indication of a problem before I brought the car in. This was my 6th Toyota, 1 Corolla, 4 Sienna’s, and this almost new Highlander limited . The rep was nice and respectful, but I will not be doing business with this dealer again.

Ryan is an excellent salesman. Was very helpful throughout the whole process of purchasing my new truck.

Ryan Bitar was really helpful in getting my first car. And he made the process so easy for me

My wife and I were very impressed with Ryan El Bitar, salesman when buying our new Rav 4. He was very friendly and knowledgable. He explained all the features of our vehicle. I have been coming to Krause for many years with my Carolla. I have always been pleased with all employees. Mike Wasiewicz, Asst. Service Mgr has always taken great care of me. Jason Wehr, Business Mgr. Made our required paperwork easy. His friendly personality was great. As a Toyota owner of many vehicles over the years, I have never been disappointed. Krause Toyota is the only dealership for everyone.

I recently had the pleasure of purchasing a 2024 Toyota Tacoma from Krause Toyota, and I cannot say enough good things about my experience! Ryan El Bitar, my salesperson, was nothing short of exceptional from start to finish. He was kind, knowledgeable, patient, and really listened to my needs. He answered all my questions and made the entire process smooth and enjoyable. Jason Wehr, the finance manager, made the process equally seamless. The teamwork and professionalism displayed by Ryan and Jason are a true testament to the quality you can expect from a smaller family-owned dealership. I am absolutely thrilled with my new Tacoma and grateful for the care I received. I would highly recommend anyone to not only purchase a vehicle from Krause, but also directly from Ryan!!!

Very helpful, honest and friendly staff and service. Highly recommend purchasing from this Toyota dealership.

Krause Toyota was fantastic! Drove over 2 hours and it was well worth the drive! They have such a great crew - Cliff and Tara took care of us and made our buying process a breeze. Thank you all so much, I am so happy with my new RAV4!

I just purchased a 2020 Toyota Tacoma Ryan my sale person was excellent made me feel at home and made everything easy I'll differently deal with Ryan again great salesperson Tara was also very helpful in the management department They gave me a good price on trade in all and all great experience 5 star thanks krause

My family has purchased two vehicles from Krause this year. A Grand Highlander for my wife and a Tacoma for my son for his first new vehicle. Both transactions were seemless and our salesman Fred, is the best. Always laid back and never any pressure to buy. We will keep coming back.

Just bought a 2017 Toyota Camry from Krause. Never delt with them before. Cliff was our salesmen that I delt with. He was very helpful answered all my questions. Krause made the car purchase as painless as possible with no pressure at all

Very pleasant vehicle buying experience without the aggressive sales tactics of other Toyota dealerships. There's a reason we keep coming back to Krause!

I recently purchased a 2024 Highlander. The personnel from Toyota were fantastic. Ryan is who I worked with to get me the exact car that I wanted in record time due to the very much in demand vehicle that I wanted. I highly recommend this dealership. I can’t say enough good things about Ryan. He is awesome.

Ryan was so amazing! Very knowledgeable and worked through so many options with me in order to get what I wanted for my next car. Never pushy and listened to all of my questions and concerns. I’m so happy with my lease and it’s all because of Ryan’s determination and experience that I got such a great car for a great deal! I would highly recommend requesting Ryan if you’re looking to buy or lease a car. He’s very friendly and approachable. You’ll be glad you asked for him.

We have been purchasing Camry's from Krause Toyota for many years, the last one from Joe in 2014. Yesterday we went back for a new 2025 LE, and surprise Joe is still there, now the General Manager. And Tara is also still there as the finance manager. This latest purchase we had Ryan as our sales associate and he was awesome.Like everyone at Krause, including the service department, Ryan was pleasant, and made the process fast and easy. Krause is definitely the place to go for your next new Toyota or pre-owned vehicle.

People were courteous and helpful. Ryan and Jason made this experience so very easy. It was my first time ever buying a new car pretty much on my own. Additionally, they both explained everything thoroughly and I feel very comfortable calling either of them if I need to.

Ryan made the car buying process easy, efficient, and quick. I love my new Sequoia! Thank you Ryan and Krause Toyota!

Ryan is a super salesman. He is on the ball and very knowledgeable.

At Krause Toyota I had great experience. I purchased a beautiful used Honda. Everyone was very courteous and helpful. Ryan and Jason answered all my questions and help me with all the details involving the transaction. It was a pleasure shopping at Krause Toyota.

The absolute best Service Center, Manager, and Advisors at any dealership! It is because of these people that I am so loyal to the Toyota brand. Sandy and her team always treat you right, go the extra mile, and get to know/greet you by name. Totally awesome people, great service, and honest pricing. Would give them 10 stars if I could!

Krause Toyota made the whole process very easy. My salesman Ryan was very professional and super friendly. He informed me with everything I needed to know about my new vehicle. He made everything less of a hassle and was very welcoming throughout the whole process. Tara the manager was also very polite and super easy to work with. The team over at Krause works very well and I highly recommend them.

I don't usually write reviews but felt compelled to give a 5 star rating to Ryan and Krause Toyota for a very smooth experience in purchasing my car.

Salesman Ryan Service Ricky All excellent 👌

Ryan was very knowledgeable and helpful. Highly recommend him.

Worst service people ever not recommend this place at all the guy at service do not know how to speak to people

Ryan was an excellent salesman, he made the process super smooth and easy. Was a pleasure working with him and being able to talk with him. Thanks Ryan for an amazing and stress free sale

I have purchased over 8 cars and trucks from KRAUSE OVER THE PAST 40 YEARS. THE FAMILY all are wonderful people. Also the service dept, under Sandy is outstanding. .After meeting with the same salesman that sold me my Sienna I will no longer deal with Krause Toyota. His attitude was negative , his offer for m Sienna was 2900.00 lower than any other auto I looked at. His price on the van I was looking at stayed the same. Way above blue book value. I believe a 40 year customer should be treated with just a little more respect. I purchased a Pacifica from another dealer. Thank you. Richard Fried USAF RET.

I recently purchased a brand new 2025 Corolla Hatchback. I was lucky enough to work with Ryan, who was super knowledgeable and made the process fun, easy, and seamless. This was my second time purchasing a car from Krause Toyota and I would highly recommend their team.

Had an excellent experience. Ryan was the best! He worked hard to make sure I could get the car. Ryan, and Tara, (business manager/financing), to the person who did the detailing (I’m sorry, I forget names), get a high five from me. I’m looking forward to driving my Prius for many years.

Chad Smith and Krause Toyota were amazing. They answered every question and helped with every aspect of the buying process. I love my new 4runner. I DEFINITELY recommend Chad and Krause Toyota !

While on a road trip my new Tacoma had a mechanical issue was able to get it Krause Toyota explained to the service manager Sandy what the problem was an had to leave the truck Sandy got me in a loaner car and was in my way and was on top of my situation to get me back in my truck it is greatly appreciated thank you Krause Toyota!

TL;DR I interacted with many dealerships searching for a very particular car and Krause provided an exceptional experience during every phase of the buying process. Going into further detail, I began shopping for a GR Corolla at the beginning of February, and I was unwilling to settle for any other than a Blue Flame Circuit Edition. I was also insistent on getting it at MSRP. Recognizing this for the Herculean task it was, I began contacting dealerships that had it with cautious optimism while bracing myself to expect some tough negotiating ahead. Every dealership that actually had the car allocated or in stock at the time was quite shameless about marking it up significantly, claiming it's just how the market is and how impossible it would be for me to get it otherwise. There were a few, such a Koch 33 Toyota in Easton, that fulfilled my worst nightmares of what a car buying experience could be, making me feel belittled and audacious for thinking I had a chance of obtaining the vehicle for a reasonable price. When it became clear that I would have no luck with the current lot of allocations, I decided to hold out to see what might come of the next phase of allocations, so I started getting in touch with many dealerships within a 300 mile radius to see what might be able to be done. Krause Toyota was one of those dealerships, and though they didn't have the car allocated to them at the time, they assured me that I was on their list and would be in touch as soon as anything changed. I immediately got a good feeling about the place thanks to Chad, my sales person, and it quickly rose to the top of my list of preferred dealerships to work with. It also helped that they are local to me and are a smaller operation than some, which I like. Months passed and after having similar experiences with most dealerships, I had nearly given up hope of obtaining the GR Corolla I had become set on, to the point where I nearly caved on a marked up car at Koch 33. It was at this time that I received an email from Chad at Krause where he let me know of an allocation and would sell the car to me at MSRP. This was the easiest decision I made during the whole process, and Chad continued to stay in touch with me and was able to go into great detail on the progress of the car while it was in transit. He also acquiesced to my extra requests, like making sure a front license plate frame was not mounted on it, and answered all of my questions along the way. They didn't even put a dealership decal on it, which was appreciated! Pickup day went as smooth as could be as well. I knew exactly what to expect thanks to Chad, and Jason in finance was also very nice to work with and transparent about all of the options. I never felt like he was trying to sell extra packages to me for the sake of making an extra buck, and I felt well-informed thanks to some of his honest recommendations. This has been a long review, but I wanted to have the chance to go into detail about a long process that ended well. As I said, Krause was excellent to work with and they've earned my loyalty. I can't recommend them enough!

Their service department is highly professional, pleasant and trustworthy. Recommended.

Awesome and honest dealer and service. Highly recommend!

Krause Toyota is the best Toyota dealership in the Lehigh Valley! Ann and Tara were so patient with helping me lease a new vehicle! Ann was so knowledgeable and guided me through all the advance features that I never knew existed!!! Tara was friendly and walked me through all the paperwork which was quick and easy! Thank you Krause Toyota! I LOVE my new Corolla Cross!

Krause wouldn’t honor my ToyotaCare plan purchased at another Toyota dealership in Langhorne, 60 miles away. Told me to take my car back where I got from for an Oil Change, Inspection and 65k service which is basically a tire rotation. After telling me this over the phone, cancelled my appointment that I made on-line. Very rude and condescending on the phone. I wouldn’t even buy a keychain here… go somewhere else, there’s better dealerships in the area.

I started my search for a new RAV4 at Koch 33 in Easton. They are a slimy dealership and I decided they would not make a single dollar off of me. I looked around online and found the car I wanted at Krause. I set up an appointment to go meet with Fred and drive the car. Fred was awesome, there was no high pressure selling and no typical slimy dealership games. It was an enjoyable experience from start to finish. I will continue making the drive out to Krause for all future car purchase, they won my loyalty in the way they treated me.

Update to my car purchase during Covid. Dealership charged me an extra $700. Till this day and going forward I will never do business with them again. Thanks kevin

Was having issues with my transmission after ignorantly getting my transmission fluid done by Valvoline I was having a hard time trusting a service place in taking care of my '12 Tacoma. The master mechanic has ran into some issues during the drainage and fill of new correctly temped fluid, but after a issue with removing the plug the service team and owner were gracious enough to fix the plug and pan that was defected during the process at no cost. Thank you guys for taking care of your customers and being the epitome of integrity. Will absolutely be making this place my home for future services.

We are loyal customers of Krause Toyota almost 20 years! When the opportunity came up to purchase a 'like new' used Prius, we were excited! Cliff Swoyer and Tara made the experience easy and wonderful. The service department is so reliable and personal. We are thankful that we found Krause 2 decades ago!

Jason knows how to make a tough situation easy. My lease buyout could have been difficult to manage, but Jason delivers great results quickly and made the process a treat. Thanks, JW!

Great Place to do business.

We just bought our 2024 Sienna from Krause, and the entire experience was positive. Beyond a great vehicle and warranty/service included from Toyota, the group at Krause including our salesperson Cliff, and Tara, were friendly, welcoming ,and a pleasure to work with. Purchase process was easy to start online, and we were kept up-to-date through build and shipping. Everything was explained carefully, and the staff was not pushy at all when we arrived at the dealership for pickup and signing. We will definitely consider Krause Toyota for future car purchases!

Your whole service department crew is friendly, experienced, and efficient. That is why I have relied on them for 30 years!

Extremely pleased with my experience with the service department. Rick was fantastic. He provided excellent customer service.

Krause Toyota is simply the best. The service staff is impeccable - so polite, knowledgable, friendly and welcoming. It is unlike any dealership I have ever dealt with prior. I always feel happy after transactions there!

I purchased at least three cars from Krause Toyota. Sorry to hear Joe left the sales force. Happy that Rick, Mike and Sandy are still part of the Service Deptartment. They've been very helpful over the years.