Reviews & Testimonials

Was having issues with my transmission after ignorantly getting my transmission fluid done by Valvoline I was having a hard time trusting a service place in taking care of my '12 Tacoma. The master mechanic has ran into some issues during the drainage and fill of new correctly temped fluid, but after a issue with removing the plug the service team and owner were gracious enough to fix the plug and pan that was defected during the process at no cost. Thank you guys for taking care of your customers and being the epitome of integrity. Will absolutely be making this place my home for future services.

Extremely pleased with my experience with the service department. Rick was fantastic. He provided excellent customer service.

Your whole service department crew is friendly, experienced, and efficient. That is why I have relied on them for 30 years!

We just bought our 2024 Sienna from Krause, and the entire experience was positive. Beyond a great vehicle and warranty/service included from Toyota, the group at Krause including our salesperson Cliff, and Tara, were friendly, welcoming ,and a pleasure to work with. Purchase process was easy to start online, and we were kept up-to-date through build and shipping. Everything was explained carefully, and the staff was not pushy at all when we arrived at the dealership for pickup and signing. We will definitely consider Krause Toyota for future car purchases!

We are loyal customers of Krause Toyota almost 20 years! When the opportunity came up to purchase a 'like new' used Prius, we were excited! Cliff Swoyer and Tara made the experience easy and wonderful. The service department is so reliable and personal. We are thankful that we found Krause 2 decades ago!

Jason knows how to make a tough situation easy. My lease buyout could have been difficult to manage, but Jason delivers great results quickly and made the process a treat. Thanks, JW!

How come every time I bring my car in for inspection it's not registered? How come you all can't do the maintenance and keep up with my responsibilities too? UGH? I swear this happens to me every year. Krause always gets me back on the road right :) Thank you guys and gals, specifically Adam (who I called twice for my title# facepalm) and Sandy who had to stop working and call me about the dang registration. I was at Cracker Barrel mid coffee! And I can't forget the party who cleared Pablo (my spoiled 10 y/o Prius) for another year... thank you.

Great Place to do business.

The Staff were friendly, courteous and knowledgeable. My vehicle was serviced and ready in a timely manner. It is a pleasure to deal with the Krause service department staff.

Krause Toyota is simply the best. The service staff is impeccable - so polite, knowledgable, friendly and welcoming. It is unlike any dealership I have ever dealt with prior. I always feel happy after transactions there!

I purchased at least three cars from Krause Toyota. Sorry to hear Joe left the sales force. Happy that Rick, Mike and Sandy are still part of the Service Deptartment. They've been very helpful over the years.

Krause Toyota was fantastic! Drove over 2 hours and it was well worth the drive! They have such a great crew - Cliff and Tara took care of us and made our buying process a breeze. Thank you all so much, I am so happy with my new RAV4!

Serviced my Camry today and am 100% satisfied from the minute I walked in the door. Customer service was fantastic! Will be returning. Update:! Dec 2023 Bought my second Camry at Krause and like the first time I am happy with my buy… Cliff and every single person in this dealership are always friendly and great. Cliff made sure to take his time to show me the car and answered all my questions.

I had a great experience buying with Jim and financing with Jason. Great communication, no high-pressure sales tactics, and individual attention. I'm also looking forward to returning to Krause's service department with Sandy and Mike. I bought from and serviced through Ciocca for my last car and had the total opposite experience of everything Krause offers. I am SO GLAD I was able to come back to Krause. They will have my business from now on.

We took our 2016 Camry to Krause for a "check up" and State Inspection. We also had a persistent maintenance light keep coming on. The Service Dept. at Krause scheduled us in a timely fashion. I had feared it would turn into a large project. They quickly resolved the issues, offered us a coupon discount and were very helpful and friendly. I could not be more pleased.

Cliff was very knowledgeable about the car and helpful in showing us it’s features. It was a used car, Krause Toyota did a thorough job of inspecting the car, and did over a thousand four hundred dollars worth of repairs to it, after we said we would take it and put a down payment on it.

Worked with Jim at Krause to purchase a 2024 Grand Highlander. He was very clear to explain timeline for production and discussing costs, etc. Once it was in production, they called to let me know color (got my 2nd choice, which is beautiful) and all the features I had ordered. Jim did a great job setting expectations. Picked my vehicle up this week and I love it. All employees were helpful and knowledgeable. Would recommend Krause as they did an outstanding job.

I had a great experience buying my car in Krause. I appreciate the patience, and expertise they offer. The sales associate and other team members are amazing!

Once again I experienced terrific customer service today while at the Service Department! Thank you!

Just had a set of four Michelin tires put on my Tacoma. These had been recommended by Mike, the Assistant Service Manager. Admittedly, this is a rather standard and straightforward job, but as always, it was carried out seamlessly and perfectly right from the start. I couldn't be happier with the professionalism, the respect, and the personal attention I was shown. This has always been my experience when dealing with Krause Toyota Service Department. I would never go anywhere else!