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We enjoy working with our customers each and every day.  We thank everyone for the business, and for your feedback! We wouldn't be the longest-running Toyota store in the country without you!
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Posted 61 days ago.
The service team is always pol...
The service team is always polite & efficient. I'm always greeted with a smile and a Hello. My information is taken quickly, and then I am on my way to a relaxing waiting area, with comfortable seating & coffee. The Krause service representatives are always respectful and willing to answer questions, and what I respect more than anything is if they don't have the answer, they will tell you honestly they don't know and find out the information. It's nice in this chaotic world that Krause values their customers and treats them with a quality of customer appreciation that most companies overlook. The service prices are reasonable, when my truck is returned to me I know I can drive away with the ease of mind that every thing has been taken care of by the excellent team of professionals. Since my purchase in 2015 I have been delighted with the Krause company. The one thing I can always count on is from purchase to service Krause's customer service remains consistent in treating their customers with the very best service.
TERESA L, EMMAUS, PA, Service Customer
April 13, 2019
MICHAEL WASIEWICZ
Response
Teresa, we always strive to be as polite as possible, and to provide an efficient service for our customers. We're glad we were able to do so for you this time, and we're glad we had another opportunity to work with you. If you need anymore help from our team, we're always happy to help!
April 15, 2019
- + Disclaimers